Design Lead @ Big Human (Full-time, remote)

🏢 Academy · 📍 New York, NY · 💼 remote · ⏰ Full-Time

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Position Summary & Responsibilities

About Big Human:

Big Human is a New York City-based technology, design, and branding agency with over a decade of experience solving complex problems and creating world-class digital experiences
Notable work includes HQ Trivia, Vine, and Subdial; clients span from high-growth startups to Fortune 500s including Netflix, Gemini, Rockefeller Center, and Whistle
Fully remote team with regular company retreats and quarterly coworking events
Values: supportive, grounded, passionate, forward-thinking, and accountable

About the Role:

Big Human is looking for a Product Design Lead with 8+ years of product design experience at an agency, studio, or client-side organization
This is a rare opportunity to meaningfully shape the creative direction and design culture of a growing studio. They're looking for someone with a builder's mindset — someone motivated by influence and craft, not just credentials.
You'll lead design projects end-to-end, from discovery and ideation through to high-fidelity design, handoff, and QA, across a diverse range of clients from startups to Fortune 500s
You'll collaborate closely with Design, Product, Marketing, and Engineering teams to deliver exceptional digital experiences
Agency experience is required

🎯 Candidate Preparation Guide For Academy Applicants

Key Role Focus:

Testing your operational grit, customer-first retail execution, and ability to thrive in a fast-paced omnichannel environment.

📋 Preparation Priorities (Key Areas to Clarify):

1. Overly academic approach disconnected from the realities of brick-and-mortar retail
2. Resistance to getting hands dirty in day-to-day operational problem solving
3. Lack of familiarity with modern omnichannel retail tech stacks and fulfillment strategies

✨ Recommended Role Alignment Hook:

I combine data-driven digital strategy with a deep respect for frontline retail execution to drive omnichannel growth and customer loyalty.

🔒 Free Candidate Preparation Access

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