US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.

We're getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It's working. We're The Wirecutter's favorite cellular carrier, and Consumer Reports has named us the top-rated mobile carrier two years in a row.*

And we're building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. A finance organization that runs on AI. This work isn't for everyone. If you work fast, flexibly, and collaboratively, without compromising standards, we want to hear from you.

Role Overview

As Chief of Staff to the Chief Accounting Officer (CAO), you will be the CAO's strategic and operational right hand across a $300M+ revenue, 700-person company operating in the US, Canada, the Netherlands and Pakistan. The CAO's organization spans finance, accounting, HR, legal, compliance and operations. You will own two things outright:

1. Company-wide budgeting. Build, run and continuously improve the annual budget and monthly budget-vs-actual process for every department in the company, across all entities.

2. Risk management. Build and own the company's risk program: the risk register, the insurance program, the compliance and audit calendar, and the controls that keep a fast-scaling carrier out of trouble.

Around those two, you will turn the CAO's priorities into structured plans with clear owners, keep them moving across departments, and make sure nothing important stalls for lack of an owner or a documented rationale. This is a hands-on role for a sharp, high-energy operator who wants outsized exposure to how a Super Carrier is run.

• 1. Bureaucratic mindset or reliance on excessive planning rather than immediate execution.
• 2. Indifference toward frontline customer support quality and churn reduction.
• 3. Inability to keep pace with a relentlessly fast-moving, competitive telecommunications market.

I scale hyper-growth digital products by pairing relentless customer obsession with rapid, data-backed experimentation.