Program Manager

🏢 Acuitymd · 📍 Boston or Remote · 💼 remote us 💰 $170,000 - $240,000 / yr

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Position Summary & Responsibilities

Program Manager

AcuityMD is the AI platform for MedTech trusted by over 500 MedTech companies – including 16 of the top 20. Commercial leaders use AcuityMD to identify target markets, surface top opportunities, and grow their business. By combining real-world healthcare data with AI-powered insights, AcuityMD enables companies from pre-commercial to enterprise to understand where and how to sell faster to accelerate the adoption of medical technology. AcuityMD ranked No. 316 on the 2026 Inc. 5000 list of the fastest-growing private companies in America and was named to Forbes’ 2025 “Next Billion-Dollar Startups” list – an elite group of 25 venture-backed U.S. companies identified as most likely to reach a $1 billion valuation.‍ AcuityMD is backed by Stepstone Group, Benchmark, Redpoint Ventures, ICONIQ, and Atreides Management.

In this role, you will be responsible for ensuring our largest, most strategic accounts have a world-class experience on the AcuityMD platform. These customers represent the most complex organizations, technology portfolios, and technical requirements. They also represent the greatest opportunity for our company to have a positive impact on their businesses and on the world, as they bring diverse and impactful medical technology to the patients in need.

The customers that the Program Manager will be responsible for are often in a constant state of implementation, as they deepen their initial adoption of and repeatedly expand their use of AcuityMD to more and more of their business units. You will partner closely with sales executives, solutions engineers, customer success managers in the Enterprise and Strategic segments to ensure a cohesive experience for these critical customers.

Team Mission

The Professional Services team is part of a tightly integrated commercial organization that is responsible for the end-to-end customer experience from initial sale and implementation through ongoing application support, success, and expansion.

We provide a frictionless project experience, which is an essential part of ensuring AcuityMD customers are thoroughly supported throughout their journey with us. We strive to turn our customers into true partners and “raving fans.” We focus on making

🎯 Candidate Preparation Guide For Acuitymd Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

AcuityMD evaluates commercial execution in MedTech, deep data analytics capability, and alignment with fast-paced B2B SaaS growth.

📋 Preparation Priorities (Key Areas to Clarify):

1. Slow enterprise SaaS pacing ill-suited for high-growth MedTech
2. Ignorance of medical device manufacturer commercial challenges
3. Inability to communicate technical data clearly to non-technical stakeholders

✨ Recommended Role Alignment Hook:

I scale commercial intelligence platforms that empower medical device companies to dominate their market segments through data.

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