Enterprise Account Manager

🏢 Afresh · 📍 Remote - United States · 💼 remote us 💰 $230,000 - $230,000 / yr

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Position Summary & Responsibilities

Afresh, the AI platform for grocery, began by tackling the most complex problem in the industry: fresh, and has evolved into the core AI platform for grocers.

By leveraging proprietary AI designed for high-volatility environments, we empower partners like Albertsons, Meijer, and Wakefern to drive smarter decisions across their entire enterprise.

Following record-breaking 70% revenue growth in 2025, we have scaled to 6 enterprise-grade solutions, with solutions live in over 10% of the U.S. grocery market. Our platform now orchestrates billions of decisions from the store floor to the distribution center and prevented over 200 million pounds of food waste last year alone.

If you're looking for a role where your work directly translates into massive scale and social good, and you want to be part of the team that defines how the world eats, there is no better time to join us.

About The Role

Revenue & Expansion Ownership

Sole Owner of Revenue, Retention, and Expansion Targets: Directly own the financial health and growth of a strategic account portfolio. Your mandate is to secure 100% retention on existing accounts while driving year-over-year expansion through the identification and development of new sales opportunities.

Strategic Partnership Mandate

C-Suite Relationship Management: Establish and maintain relationships with a multi-threaded network of executive sponsors up to the C-suite level (e.g., CEO, COO, CIO) to ensure sustained advocacy and clear alignment on multi-year strategic goals.
Customer Quarterback: Serve as the single point of accountability for all external interactions, owning the comprehensive view of all customer-facing initiatives and internal priorities.
Continuous Strategic Discovery: Lead consistent and frequent executive-level discovery sessions to maintain a deep, evolving understanding of the customer’s strategic business priorities, critical pain points, and target ideal state. You will act as an internal translator, articulating the value of Afresh's solution suite in the customer’s own language and financial terms to ensure solutions are perfectly mapped and advocacy is organic.
Trusted Advisor: Serve as a thought

🎯 Candidate Preparation Guide For Afresh Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assessing alignment with fresh food supply chain complexities, predictive data modeling capabilities, and mission-driven passion for reducing food waste.

📋 Preparation Priorities (Key Areas to Clarify):

1. Treating supply chain logistics purely as static theoretical math without accounting for real-world chaos.
2. Lacking authentic alignment with the sustainability and food-waste mission.
3. Overcomplicating technical solutions for end-users who operate in fast-paced grocery store environments.

✨ Recommended Role Alignment Hook:

I build intelligent, resilient inventory systems that tackle the extreme volatility of fresh supply chains to radically reduce global food waste.

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