Community Engagement Lead, Spain and Portugal

🏢 Airbnb · 📍 Barcelona, Spain

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Position Summary & Responsibilities

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Every day, millions of Airbnb hosts around the world create comfortable, reliable and welcoming stays and Experiences for our guests. Hosting on Airbnb offers a unique way to meet our Hosts’ financial goals but the rewards for opening their home or sharing a passion go beyond their bank account. Hosting also offers the opportunity to impact their local community, share their culture and connect with people they wouldn’t have met otherwise.

We know that our global community of hosts is one of Airbnb’s most precious assets and we are very intentional on how we nurture the common identity of being an Airbnb Host. The Airbnb Community team is looking for an experienced Community Engagement Lead to work in the territory and deliver upon our Community Growth, Engagement and business goals.

The Difference You will Make:

The Airbnb team is looking for a Community Engagement Lead to build and lead our Host Community strategy in Spain and Portugal. You will regionally implement and iterate on Community programs that engage Hosts at scale, such as the Host Clubs program and Host events, while also innovating and testing new methods that can influence and strengthen the global community strategy.

In this role, Community custodians in each region are responsible for balancing the needs of our Hosting Community with those of Airbnb. You will work closely with and report to the Community Regional Lead and build collaborative relationships with the relevant Country Manager, Policy, Legal, Marketing and Communications Leads, supply teams and central Community team to support our hosts.

The ideal candidate has extensive Community experience and knowledge, especially in developing Community strategies as well as building and maintaining programs that connect and engage at scale.

A Typical Day:

Overall:

Act as the prim

🎯 Candidate Preparation Guide For Airbnb Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assessing relentless product craftsmanship, high agency, and deep adherence to Airbnb's core values, particularly 'Be a Host' and 'Champion the Mission'.

📋 Preparation Priorities (Key Areas to Clarify):

1. Relying heavily on corporate jargon or bureaucratic phrasing instead of direct, authentic communication.
2. Showing a lack of passion for travel, community building, or the specific ethos of belonging anywhere.
3. Blaming cross-functional partners or previous teams for product delivery failures.

✨ Recommended Role Alignment Hook:

I build products that fiercely protect the user experience by stripping away friction and focusing entirely on human-centric craftsmanship.

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