Enterprise Account Manager

🏢 Anrok · 📍 San Francisco · ⏰ FullTime

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Position Summary & Responsibilities

Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity.

As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere.

Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever-changing maze of tax laws at municipal, state, and federal levels—so companies can focus on growth, not compliance.

Our customers include:

40% of Forbes Top 50 AI companies
20% of Forbes Top 100 Cloud companies
Top companies like Notion, Anthropic, and Cursor

We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures.

As an Enterprise Account Manager, you’ll play a key role in scaling our expansion motion with Anrok's largest and most complex customers. You will manage a book of existing Anrok sellers and consult with them to support managing their sales global tax risk as their revenue scales. You’ll work closely with our Head of Activation and senior leadership team to refine the growth sales motion and develop new initiatives to strengthen the seller experience.

In this role, you will

Manage a book of Anrok’s highest growth sellers to drive further platform adoption.
Manage a group of strategic contract renewals.
Consult with Anrok sellers on their international sales tax compliance strategies.
Collaborate with finance, customer solutions, and operations teams to ensure a seamless customer billing, expansion, and renewal experience.

🎯 Candidate Preparation Guide For Anrok Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assessing meticulous attention to detail combined with the ability to build scalable systems for complex, highly regulated financial workflows.

📋 Preparation Priorities (Key Areas to Clarify):

1. A 'move fast and break things' mindset when applied to financial or compliance data.
2. Inability to explain complex regulatory concepts in simple terms.
3. Slapdash approach to edge cases and exception handling during system design.

✨ Recommended Role Alignment Hook:

I build bulletproof operational infrastructure that turns complex, high-risk compliance hurdles into invisible, automated background processes.

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