Account Manager, SMB

🏢 Apolloio · 📍 Hybrid, London · 💼 hybrid
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Position Summary & Responsibilities

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

 

As an Account Manager within our SMB segment (1 to 200 employees), you will drive expansion revenue and retention across a book of business (~300 accounts) with Apollo’s largest customer segment: small businesses. You will be responsible for managing and growing relationships with our existing customers. Your primary focus will be ensuring customers achieve their desired outcomes with our platform, maximizing account value, and identifying expansion opportunities. You will work closely with Customer Success, Support, Onboarding and Product teams to deliver a seamless customer experience. This is a hybrid

🎯 Candidate Preparation Guide For Apolloio Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluates relentless execution velocity, data-driven go-to-market thinking, and the ability to scale sales operations efficiently.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Preferring slow, overly bureaucratic enterprise sales cycles over rapid experimentation
  • 2. Failing to back up claims with hard pipeline or revenue metrics
  • 3. Lack of familiarity with modern outbound sales tech stacks
✨ Recommended Role Alignment Hook:

I have scaled outbound revenue engines from mid-market to enterprise by treating every top-of-funnel touchpoint as a measurable data equation.

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