Finishing Manager
Position Summary & Responsibilities
FINISHING MANAGER
APPARATUS is a New York-based designer and manufacturer of a distinctive catalog of high-end, high-touch lighting, furniture and objects. We produce both in-house and with the support of high-quality external partners; our catalog is sold globally.
This role oversees day-to-day finishing operations, ensuring exceptional production quality, team performance, and seamless workflow execution. The Finishing Manager drives continuous improvement across people, process, and product while upholding APPARATUS standards of craft and excellence.
RESPONSIBILITIES
Production Operations and Quality
- Oversee finishing team operations to meet production and launch commitments; schedule and manage work orders with real-time system updates.
- Own department production and quality performance; analyze, act on, and report key metrics.
- Communicate risk, priorities, and solutions in time to mitigate impact.
- Maintain expert-level aesthetic and functional understanding of all active collections, components, and quality parameters.
- Perform quality control inspections; drive root cause analysis from discovery through corrective action.
Team Leadership and Development
- Train, coach, and develop team members to current and future work standards; ensure goals are met.
- Lead by example; promote safety, skill-building, continuous improvement, and excellence in productivity and quality.
- Ensure compliance with company and regulatory safety requirements; lead training.
Cross-Functional Partnership
- Maintain clear communication with stakeholders; foster effective cross-functional collaboration.
- Partner with Product on development initiatives; provide technical guidance to Sales and Client Services.
- Support physical inventory audits, ensuring process discipline and accuracy.
Operations and Standards
- Manage, document, and implement operational standards, work instructions, engineering changes, and best practices aligned to business strategy.
- Ensure department is fully equipped; manage equipment maintenance and plan for future needs.
- Maintain a clean, organized, and safe workspace in compliance with regulatory and company policies when working with equipment and hazardous materials.
- Perform key department opening and closing duties; suppor
Key Role Competencies & Evaluation Highlights
Extreme velocity, pragmatic technical craftsmanship, and the ability to architect robust infrastructure from ambiguous requirements.
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