Sales Director, Miami

🏢 Apparatus · 📍 Miami Gallery

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Position Summary & Responsibilities

SALES DIRECTOR, MIAMI

APPARATUS is a New York-based designer and manufacturer of a distinctive catalog of high-end, high-touch lighting, furniture and objects. We produce both in-house and with the support of high-quality external partners; our catalog is sold globally.

This role manages and cultivates a book of business while leading a sales team to measurable goals and overseeing gallery operations. The Sales Director operates as a knowledgeable and engaging brand ambassador for APPARATUS, driving sales generation and client engagement while ensuring delivery of the best possible client experience. This is an in-person role based in our Miami Gallery.

RESPONSIBILITIES

Sales Leadership and Team Management

Provides senior-level leadership and directly manages a client-focused sales team.
Ensures successful team performance to sales targets and established KPIs.
Gives team members thoughtful and helpful coaching/feedback that results in action and measurable improvement.
Drives operational effectiveness of entire team to ensure accurate and timely information sharing internally and externally.
Develops deep understanding and utilization of internal technology tools to monitor multiple lines of business, track revenue and coach team to consistently effective results.

Business Development and Client Engagement

Accountable for all aspects of sales generation, client engagement, and revenue growth within territory.
Represents APPARATUS at industry events, openings, and networking opportunities throughout the year, acting as a clear representative of the brand and engaging with the design community.
Ensures consistent deployment by the sales team of APPARATUS-approved client engagement activities to grow business including follow-ups, thank you notes, re-engagement correspondence, micro-events, and studio visits.
Effectively monitors and communicates updated order timelines, possible delays and deliveries to relevant team members and clients.

Gallery Operations and Brand Standards

Manages aesthetic and operational oversight of the Miami gallery and escalates any maintenance issues as needed.
Partners with headquarters team to lead client experience standards, maintain the upkeep of visual standards, and continually refine client engagement within the gallery.
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🎯 Candidate Preparation Guide For Apparatus Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Extreme velocity, pragmatic technical craftsmanship, and the ability to architect robust infrastructure from ambiguous requirements.

📋 Preparation Priorities (Key Areas to Clarify):

1. Over-engineering simple problems or proposing massive microservices architectures for early-stage needs.
2. Expressing discomfort with ambiguity, rapid scope pivots, or breaking things in staging.
3. Slow iteration velocity or inability to self-manage time and prioritization.

✨ Recommended Role Alignment Hook:

I thrive in absolute ambiguity, rapidly translating high-level business goals into scalable, battle-tested production infrastructure.

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