Client Partner

🏢 Appen · 📍 Remote, BR · 💼 remote · ⏰ Permanent - Regular Full-time

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Position Summary & Responsibilities

About the Role

As a Client Partner, you’ll build and nurture high-value client relationships while ensuring the successful delivery of AI data projects. You’ll act as a trusted advisor, connecting client objectives to project execution and coordinating internal teams to deliver strong outcomes.

You’ll also help grow client accounts by identifying new opportunities, expanding project portfolios, and ensuring engagements are delivered profitably.

Your Impact

Serve as a primary point of contact for key client stakeholders throughout the engagement.
Define project approaches, deliverables, staffing needs, pricing considerations, and success criteria with internal teams.
Manage scope, timelines, budgets, risks, and changes throughout the project lifecycle.
Identify opportunities to expand services and renew engagements in partnership with Sales and Marketing.
Lead performance and post-project reviews to evaluate business impact and strengthen future engagements.

Success in this role means clients see us as a trusted partner, projects deliv

🎯 Candidate Preparation Guide For Appen Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Focuses on global scalability, meticulous management of distributed human-in-the-loop workforces, and AI data quality control.

📋 Preparation Priorities (Key Areas to Clarify):

1. Ignoring the ethical and operational complexities of managing global contractor workforces
2. Treating data labeling as a purely automated problem without human nuance
3. Inability to handle massive volume scale and asynchronous communication challenges

✨ Recommended Role Alignment Hook:

I build robust operational frameworks that ensure AI training data is ethical, scalable, and exceptionally high-fidelity.

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