Account Manager

🏢 Automox · 📍 Remote - Austin, TX - Denver, CO - Tampa, FL · 💼 remote 💰 $100 - $200 / yr

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Position Summary & Responsibilities

Are you ready to own something big? Automox is turning IT admins into IT heroes by replacing traditional tools with our award winning cloud-native endpoint management platform. Our product works autonomously and so do our teams. We value a ‘one team’ mentality where everyone’s unique skills contribute to an environment that encourages collaboration and ownership. At Automox you’re enabled to do your best work, grow your career, and have an impact that will be noticeable. WE ARE A_TOMOX… all that’s missing is U!

Role Summary
We are seeking a results-driven Account Manager to own a portfolio of customers and drive renewal, expansion, and long-term customer value.

This role is accountable for retention outcomes, expansion pipeline creation, and revenue growth, not just relationship management. The ideal candidate operates with strong commercial acumen, proactively identifies risk and opportunity, and partners cross-functionally to deliver measurable outcomes for both the customer and Automox.

WHAT YOU’LL BE DOING

Own renewal and retention outcomes across a defined book of business
Build and convert expansion pipeline (upsell, cross-sell, and whitespace)
Lead early, proactive engagement on at-risk accounts — no last-minute saves
Drive adoption of multi-year agreements (MYAs) and long-term customer commitments
Position and sell Turnkey, Premium Support, and adjacent offerings to increase stickiness and value
Conduct executive-level business reviews tied to customer outcomes and ROI
Develop and execute account plans with clear growth and risk mitigation strategies
Maintain accurate forecasting and pipeline hygiene in Salesforce
Partner with CSMs, Support, and Product to remove blockers and deliver outcomes
Identify and act on customer signals (usage, sentiment, risk) to drive action early
Operate with weekly execution cadence at the account level (

🎯 Candidate Preparation Guide For Automox Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Automox evaluates cloud-native systems architecture mastery, zero-trust security principles, and high-velocity SaaS execution.

📋 Preparation Priorities (Key Areas to Clarify):

1. Complacency regarding legacy on-premise patching paradigms
2. Slow iteration speed or aversion to automated testing
3. Weak grasp of modern distributed SaaS scalability

✨ Recommended Role Alignment Hook:

I build automated cloud endpoint management systems that eliminate IT toil before vulnerabilities can be exploited.

🔒 Free Candidate Preparation Access

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