GSOC Operator

Position Overview

The Global Security Operations Center (GSOC) Operator is embedded within Netflix’s Safe@ team and provides 24/7/365 operational support for the continuous monitoring and protection of Netflix’s people, assets, business operations, and facilities. This role is responsible for monitoring security, communications, surveillance, and fire/life safety systems while serving as a key liaison between on-site security personnel and other key cross-functional teams within the Enterprise Security organization. The GSOC Operator is responsible for timely incident detection, accurate documentation, effective communication, and immediate escalation of routine and critical events. This role ensures continuous situational awareness and supports operational response efforts to maintain a safe and secure operating environment across Netflix’s enterprise.

This is a full-time, on-site position with competitive benefits, including medical, dental, and vision coverage; a 401(k) with a 3.5% company match; generous paid time off; a $100/month technology stipend; and additional employee benefits.

Shift Schedule: Tuesday through Saturday (2pm - 10:30pm)

Essential Job Functions

• Monitor all security, communications, surveillance, and fire/life safety systems across designated locations using

• 1. Showing inflexibility toward navigating international regulatory or cultural differences.
• 2. Relying on overly bureaucratic management styles without a bias for speed and execution.
• 3. Inability to clearly articulate past failures and the operational lessons derived from them.

I build resilient global operating models that align disparate international teams behind aggressive revenue and growth milestones.