Product Specialist

🏢 Brinc · 📍 USA · 💼 remote · ⏰ FullTime

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Position Summary & Responsibilities

About BRINC:

At BRINC, we are building the technology that will define the future of emergency response. As a vertically integrated U.S. drone technology company, BRINC designs and manufactures unmanned aircraft systems, autonomous drone stations, command-and-control software, and advanced autonomy for public safety. Today, BRINC deploys Drone as First Responder (DFR) networks that dispatch drones directly to 911 calls, providing real-time aerial intelligence before ground units arrive and helping first responders make faster, safer decisions. BRINC serves more than 1,000 public safety customers across all 50 states, is the sole drone supplier to Motorola Solutions, and has raised more than $280 million from leading strategic and technology investors, including Motorola Solutions, Index Ventures, Sam Altman, Dylan Field, and others. BRINC is recruiting exceptional engineers to build the next generation of autonomous emergency-response technology, including flight-critical firmware and advanced pilot-assistance capabilities.

About this Role:

We are hiring two product specialists based in the US.
Product Specialists partner with the Sales team to support and facilitate customer demos onsite. A product specialist at BRINC will be responsible for flying and troubleshooting demo and drone related issues before and during product demonstrations.

Key Responsibilities:

Provide customer-facing demo support
Achieve and maintain technical expertise in BRINC OEM products & proprietary software
Possess and maintain an FAA Part 107 Pilot’s License
Build positive relationships with customers and public safety agencies
Maintain a high level of flying proficiency to perform flying duties safely and efficiently
Participate in timely and effective communication with BRINC teammates
Partner with TAEs in the field to deliver live, interactive demonstrations of both hardware and software solutions.
Responsibly manage assigned BRINC equipment to include demonstration tr

🎯 Candidate Preparation Guide For Brinc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Tests global hardware/deep tech commercialization acumen, venture mindset, and operational resilience across international supply chains.

📋 Preparation Priorities (Key Areas to Clarify):

1. Treating hardware development with a software-only iterative mindset without accounting for physical lead times
2. Being overly theoretical about hardware scale without hands-on factory or prototyping exposure
3. Displaying rigidity when managing multiple early-stage portfolio companies simultaneously

✨ Recommended Role Alignment Hook:

I help hardware founders bridge the valley of death between prototype and global commercial scale.

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