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Renewals Manager, Velocity

🏢 CaptivateIQ · 📍 Poland · 💼 remote · ⏰ Full-time
⚡ Direct Talent Broker Referral
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Position Summary & Responsibilities

About the Role

We're looking for a Renewals Manager to support CaptivateIQ's Velocity (scaled) segment by owning the majority of our renewal transactions in aligned to this scaled SMB/MM segment.

This is a high-volume, commercially minded post-sales role focused on retention, value justification, renewal execution, and proactive risk management. You will manage a large portfolio of upcoming renewals, engage customers with the right level of urgency and value framing, and partner closely with Customer Success, Sales, Finance, Legal, Professional Services and Support to drive timely outcomes.

This role is built for someone who thrives in scaled, repeatable motions: prioritizing well, running a disciplined process, spotting churn risk early, articulating value, and helping customers renew with confidence.

If you enjoy blending customer communication, commercial execution, and operational rigor in a fast-moving SaaS environment, this role is for you.

🎯 Candidate Preparation Guide For CaptivateIQ Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

They strictly evaluate data modeling logic, complex commission structures, and the ability to communicate technical value to elite RevOps and finance leaders.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Confusion around basic RevOps, quota attainment, or commission accounting terms
  • 2. Failure to structure answers logically during live problem-solving or technical rounds
  • 3. Treating commission management as a static administrative task rather than a strategic lever
✨ Recommended Role Alignment Hook:

I help high-growth enterprises turn commission plans from administrative nightmares into strategic growth engines.

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