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Position Summary & Responsibilities
Are you excited by the opportunity to help local restaurants thrive? Do you love the challenge of building strategic partnerships, unlocking new revenue channels, and scaling what’s working? If forging powerful connections, championing independent businesses, and driving new revenue and customer growth through the right partners sound like your thing, we might have the perfect role for you.
About Us:
ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.
We support thousands of restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.
Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.
About the Position:
ChowNow's Partnerships Team builds relationships with business partners and industry stakeholders to accelerate ChowNow's mission of helping local restaurants thrive. Our team works with partners to drive new revenue, expand our reach into new restaurants, and grow order volume through partner networks — while also enhancing the ChowNow product experience along the way. ChowNow is doubling down on its partner strategy as we enter this new chapter: there is enormous room for innovation,
Assessing adaptability and grit in the hyper-competitive restaurant tech space, focusing heavily on merchant retention, unit economics, and rapid problem-solving.
📋 Preparation Priorities (Key Areas to Clarify):
1. Over-relying on enterprise corporate playbooks that fail in SMB environments.
2. Showing arrogance or condescension toward the hospitality and restaurant industry.
3. Inability to explain how to reduce churn in a high-turnover merchant base.
✨ Recommended Role Alignment Hook:
I specialize in scaling revenue and retention for local merchant platforms by pairing relentless product empathy with tight operational execution.
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