✔Tailored Executive Endorsement Letter: Highlight your real strengths and verified background directly to hiring leads.
✔Your Preferred Screening Terms: Choose between a 1-minute quick phone screen or scheduled email calendar.
✔$500 Cash Hiring Bonus: Receive $500 direct cash reward after 30 days of active employment.
Position Summary & Responsibilities
About Us:
ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.
We support thousands of restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.
Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.
About the Position:
As the GTM Strategy and Analytics Manager, you will be the single source of truth for GTM performance and the strategic analytics engine for the GTM org. You will identify gaps, you'll define the size of the problem and the ideal state. You will own target setting while building goals and KPIs for each team and corresponding channels then build reporting that shows performance by team, channel, and rep, surfacing what's going well and where the org needs to improve or focus.
You build the strategic case for why a change is needed and align GTM leadership behind it, then pressure-test that thinking with the RevOps team on the ground — Sales & CS Ops, Marketing & Partner Ops — so strategy and execution are fully in sync. This isn't a handoff: the ops team needs to understand not just what to build and why, but be genuinely bought into the vision so they can make it real.
Assessing adaptability and grit in the hyper-competitive restaurant tech space, focusing heavily on merchant retention, unit economics, and rapid problem-solving.
📋 Preparation Priorities (Key Areas to Clarify):
1. Over-relying on enterprise corporate playbooks that fail in SMB environments.
2. Showing arrogance or condescension toward the hospitality and restaurant industry.
3. Inability to explain how to reduce churn in a high-turnover merchant base.
✨ Recommended Role Alignment Hook:
I specialize in scaling revenue and retention for local merchant platforms by pairing relentless product empathy with tight operational execution.
🔒 Free Candidate Preparation Access
Unlock Preparation Priorities & Alignment Hook
Sign in below to review role alignment recommendations before submitting your referral.
🤝 Talent Broker Referral · $500 Bonus Included
Apply for GTM Strategy & Analytics Manager
Setup your contact terms & referral note to get recommended directly to the hiring lead at ChowNow.