Customer Success Manager

🏢 Circadia Health · 📍 New York Metropolitan · 💼 onsite · ⏰ Full Time 💰 $120,000 - $180,000 / yr

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Position Summary & Responsibilities

About Circadia Health

Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines:

Contactless sensing that monitors respiration and motion with medical-grade accuracy
Native predictive models that detect 85% of preventable adverse events several days in advance
Enterprise integrations that operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows

Today, our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.

🎯 Candidate Preparation Guide For Circadia Health Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating medical-grade AI/IoT reliability, strict FDA/HIPAA compliance understanding, and empathetic digital health execution.

📋 Preparation Priorities (Key Areas to Clarify):

1. Treating patient health data with casual software development hygiene or ignoring compliance.
2. Designing flashy features that lack clinical evidence or doctor-trust validation.
3. Inability to collaborate effectively across medical professionals and software engineering teams.

✨ Recommended Role Alignment Hook:

I build mission-critical, HIPAA-compliant IoT and AI health platforms that bridge rigorous clinical standards with seamless remote patient care.

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