Implementation Specialist
Position Summary & Responsibilities
About Circadia Health
Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines:
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Contactless sensing that monitors respiration and motion with medical-grade accuracy
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Native predictive models that detect 85% of preventable adverse events several days in advance
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Enterprise integrations that operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows
Today, our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.
What You'll Do
Implementation and Support
- Lead on-site implementation of Circadia's monitoring platform in SNFs, from device installation through go-live, integrating it into existing care routines rather than adding a parallel process.
- Assess each facility before rollout: shift patterns, unit layout, staffing model, EHR workflow, and connectivity constraints.
- Build and execute the facility implementation plan with clear owners, dates, and dependencies, keeping it current as conditions change.
- Serve as first-line support after launch: troubleshoot devices and connectivity, resolve staff questions, and escalate product issues with enough detail for Engineering to act.
- Track device uptime and utilization by facility, unit, and shift, and flag gaps before the customer does.
Training and Adoption
- Deliver training to clinical and frontline staff across all shifts, including nights and weekends, where adoption gaps usually live.
- Tailor content and delivery to the audience. CNAs, nurses, DONs, unit managers, and facility IT each need a different version.
- Build and maintain training materials and a knowledge base that hold up after you leave the building.
- Identify the behavioral reason adoption is lagging rather than defaulting to another session, and retrain where retraining is the actual fix.
- Develop facility champions and super-users so competence survives staff turnover.
Relationship
Key Role Competencies & Evaluation Highlights
Evaluating medical-grade AI/IoT reliability, strict FDA/HIPAA compliance understanding, and empathetic digital health execution.
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