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Director of IT

🏢 Clera · 📍 remote · 💼 remote · ⏰ FullTime
⚡ Direct Talent Broker Referral
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Position Summary & Responsibilities

About the Role

A multi-company portfolio operator is hiring its first Director of IT to build and lead IT operations across a holding company and its portfolio. Working with a senior IT and security advisor and a managed service provider, you will establish scalable practices while accounting for each company's existing environment.

What You'll Do

  • Lead IT work for acquisitions, including technology inventory, access mapping, device and account setup, and systems integration.

  • Build and run a Day 1-100 acquisition integration playbook across multiple acquisitions each quarter.

  • Design and operate joiner, mover, and leaver workflows, including complete access removal during offboarding.

  • Roll out and manage an identity platform, including single sign-on, provisioning, and user lifecycle workflows.

  • Maintain an inventory of tools, accounts, credentials, licenses, and renewal dates to support security and consolidation decisions.

  • Manage the MSP relationship, service levels, vendor contracts, renewals, and license consolidation.

  • Build backend integrations that support a cross-portfolio data platform.

What We're Looking For

  • Six to ten years of hands-on IT operations, systems administration, or MSP and consulting experience, including at least three years in IT leadership.

  • Experience supporting multiple companies, business units, or clients, and leading IT work from acquisition diligence through post-close integration.

  • Fluency with identity and access platforms such as Okta, Microsoft Entra ID, or JumpCloud, as well as SSO.

  • Experience with Google Workspace and Microsoft 365, plus vendor management, contract negotiation, and SLA oversight.

  • Ability to map undocumented IT environments, build practical playbooks, manage stakeholders at all levels, and navigate centralized and decentralized IT models.

  • Portfolio or holding company experience is a plus. Ex

🎯 Candidate Preparation Guide For Clera Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluators strictly assess your ability to translate complex health-tech data into intuitive consumer experiences while demonstrating hyper-pragmatic execution speed.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Dismissing regulatory compliance or data privacy as mere bureaucracy.
  • 2. Focusing overly on flashy tech stack choices rather than patient outcomes.
  • 3. Lacking experience scaling B2C or B2B2C products in a regulated industry.
✨ Recommended Role Alignment Hook:

I build frictionless healthcare experiences that clinicians actually want to use and patients can navigate effortlessly.

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