Product Designer (Consumer)

🏢 Counsel · 📍 Boston · 💼 hybrid · ⏰ FullTime

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Position Summary & Responsibilities

About Counsel

Counsel’s mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [learn more on our blog]

Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z, Google Ventures, Pear VC and other top-tier VC firms.

Our team combines deep expertise in medicine (Harvard, Mt. Sinai, Mass General, UCSF) and technology (MIT, Google, DeepMind, NVIDIA, Stripe, Meta) — and we’re looking for exceptional people to join us as we scale.

Join us as we build the future of AI in healthcare!

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About The Role

We're looking for an exceptional Product Designer to define what consumer healthcare should feel like. Counsel is leading the way to a world where every person has a trusted, AI-enabled doctor in their pocket. You’ll design that experience end-to-end, from a patient’s first question through advice, prescriptions, labs, and referrals.

Healthcare has never been held to a consumer bar; most of it feels institutional, confusing, and cold. You’ll change that. Joining on the ground floor with real early traction, you’ll help shape the core patient experience by setting the visual, interaction, and motion standards that define our product. You’ll play a critical role crafting a product that patients trust with their health, as considered and alive as the best consumer products they use every day.

🎯 Candidate Preparation Guide For Counsel Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluates legal-tech domain expertise, regulatory compliance acumen, and the ability to automate complex legal workflows.

📋 Preparation Priorities (Key Areas to Clarify):

1. Underestimating the liability and risk aversion inherent in the legal industry.
2. Treating legal workflows as simple CRUD applications without domain depth.
3. Inability to translate complex legal requirements into clean software architecture.

✨ Recommended Role Alignment Hook:

I build specialized legal technology that simplifies complex compliance and contract workflows without compromising accuracy.

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