Customer Support Agent (Lisbon - Portugal)

🏢 Dashlane · 📍 Lisbon, Portugal · 💼 onsite

⚡ Direct Talent Broker Referral

Why apply through CandidatesReach?

✔ Tailored Executive Endorsement Letter: Highlight your real strengths and verified background directly to hiring leads.

✔ Your Preferred Screening Terms: Choose between a 1-minute quick phone screen or scheduled email calendar.

✔ $500 Cash Hiring Bonus: Receive $500 direct cash reward after 30 days of active employment.

Position Summary & Responsibilities

About Dashlane

Dashlane’s mission is to deliver the credential security every business and employee needs to thrive. Millions of consumers, and over 25,000 brands worldwide, such as Michelin, Air France, and Forrester, trust Dashlane for industry-leading innovations, patented zero-knowledge security, and an unmatched user experience. Founded in Paris, Dashlane has since established offices in New York and Lisbon, and has grown to more than 300 Dashlaners globally.

We're looking for people who actively use AI tools to drive efficiency, creativity, and impact in their work. At Dashlane, we drive innovation and value learning, strive for excellence in everything we do, and thrive as one team. Learn more about life at Dashlane, including how we work, how we hire, and the benefits of being a Dashlaner.

About the role:

Our Customer Support Team is here to deliver first-class support in a simple, effective, and timely manner to our growing Dashlane community. Your day-to-day will be focu

🎯 Candidate Preparation Guide For Dashlane Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating unyielding commitment to security-first product engineering, zero-trust architecture, and user trust.

📋 Preparation Priorities (Key Areas to Clarify):

1. Treating security features as checkbox compliance rather than the foundational core of the product.
2. Proposing UX shortcuts that compromise data privacy or cryptographic integrity.
3. Lack of rigor in threat modeling during system design whiteboard exercises.

✨ Recommended Role Alignment Hook:

I build frictionless consumer-grade security products anchored in zero-trust architectures and uncompromising cryptographic integrity.

🔒 Free Candidate Preparation Access

Unlock Preparation Priorities & Alignment Hook

🤝 Talent Broker Referral · $500 Bonus Included

Apply for Customer Support Agent (Lisbon - Portugal)

Setup your contact terms & referral note to get recommended directly to the hiring lead at Dashlane.

⚡ Continue with Google (Instant Setup)

or with email

Already have an account? Sign in here