Head of Implementation
🏢 DEUNA · 📍 San Francisco · 💼 remote
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Position Summary & Responsibilities
About DEUNA 🧡
DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.
With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.
We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀
Visit https://www.deuna.com/ to learn more about us!
As the Head of IM, you will oversee all aspects of client integrations for our payment platform, ensuring smooth, efficient, and timely onboarding and implementation for new and existing clients. You will lead a team of integration specialists, collaborating with sales, product, engineering, and customer success teams to ensure seamless payment integration with our clients’ systems. Your expertise will be essential in developing strategies to scale and improve our integration processes, optimizing the client experience, and driving long-term relationships.
Key Responsibilities:
Integration Strategy & Leadership:
Develop and execute the client integration strategy, ensuring a smooth and scalable process for onboarding and integrating new clients.
Lead and manage the client integration team, fostering a collaborative environment, providing mentorship, and ensuring excellence in execution.
Collaborate with senior leadership to align client integration processes with company goals and growth objectives.
🎯 Candidate Preparation Guide
For DEUNA Applicants
Key Role Competencies & Evaluation Highlights
Key Role Focus:
The strict evaluation focus is on high-growth LatAm fintech expansion, modular checkout optimization, and frictionless fraud mitigation.
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