Seasonal Guest Service Ambassador (Empire State Building)
🏢 Empire State Realty Trust · 📍 New York, New York, United States · 💼 onsite · ⏰ Seasonal 💰 $23 - $23 / yr
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Position Summary & Responsibilities
COMPANY SUMMARY
The Empire State Building, the “World's Most Famous Building," owned by Empire State Realty Trust, Inc. (ESRT: NYSE), soars 1,454 feet above Midtown Manhattan from base to antenna. The $165 million reimagination of the Empire State Building Observation Deck Experience created an all-new experience with a dedicated guest entrance, an interactive museum with nine galleries, and a redesigned 102nd Floor Observation Deck with floor-to-ceiling windows. The journey to the world-famous 86th Floor Observation Deck, the only 360-degree, open-air observation deck with views of New York and beyond, orients visitors for their entire New York City experience and covers everything from the building's iconic history to its current place in pop culture. The Empire State Building Observation Deck Experience welcomes millions of visitors each year and is ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do, "America's Favorite Building" by the American Institute of Architects, the world's most popular travel destination by Uber, and the #1 New York City attraction in Lonely Planet’s Ultimate Travel List.
Since 2011, the building has been fully powered by renewable wind electricity, and its many floors house a diverse array of office tenants such as LinkedIn and Shutterstock, as well as retail options like STATE Grill and Bar, Tacombi, and Starbucks. For more information and Observation Deck Experience tickets visit esbnyc.com or follow the building's Facebook, X (formerly Twitter),
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Key Role Competencies & Evaluation Highlights
Key Role Focus:
Evaluators strictly test your financial rigor, institutional asset management discipline, and commitment to world-class sustainability standards.
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