Assistant Store Leader, People & Experience

🏢 Everlane · 📍 Tysons, VA 💰 $30 - $40 / yr

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Position Summary & Responsibilities

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

This role is responsible for building, developing, and nurturing a team that embodies the Everlane ethos and delivers best-in-class store experience. You are most enthusiastic about the impact you have on someone’s experience - whether that be your own team or your customers. You enjoy being the host of a party, and a champion of our “Path To Yes” mentality. You are great at building relationships and fostering a friendly, warm environment for people to thrive in. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are business-minded and a natural problem solver who proactively addresses risks and opportunities. You enjoy improving processes and productivity to impact performance results. You are an over-communicator and work very closely with your Store Leader. You are organized and excited about the details; you love putting the pieces of building a team together.

As an Assistant Store Leader, you:

Foster a space where team members are continuously developed and work effectively together to meet company’s goals
Actively asses key financial indicators to identify strengths and opportunities that advance the business
Get the most out of your team and resources, finding ways to get work done and holding self and others accountable
Apply lessons from different experiences to new situations and create opportunities for self and others to develop

Your day to day:

Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team

🎯 Candidate Preparation Guide For Everlane Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Testing absolute alignment with radical transparency, sustainable supply chain ethics, and minimalist brand aesthetics.

📋 Preparation Priorities (Key Areas to Clarify):

1. Treating sustainability as a mere marketing gimmick rather than a core operational ethos.
2. Proposing bloated, high-discount retail strategies that degrade brand equity.
3. Lack of taste alignment with minimalist, timeless apparel design principles.

✨ Recommended Role Alignment Hook:

I scale profitable DTC brands by protecting radical brand transparency and driving rigorous customer lifetime value.

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