Business Optimization Consultant

🏢 Evolutioniq · 📍 New York, NY

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Position Summary & Responsibilities

About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026!

The Adventure: The insurance industry represents one of the largest single, untapped, complex, and meaningful data systems remaining in the world that has not yet had artificial intelligence applied to it at scale. We are the leading AI Claims Guidance Platform company in the insurance industry focused on bodily injury claims, working with some of the largest insurance companies in the US and expanding globally. We are growing incredibly fast, having started just 5 years ago. Our technology has already helped tens of thousands of people and is helping more every single day.

Your Impact: As a Business Optimization Consultant will be responsible for leading and developing the product deployment, training and change management strategies for EIQ’s AI Worker's Compensation Claims Guidance for Enterprise clients. You will leverage your deep operations, strategy and change management expertise to partner with our Sales, Client Services and Product teams to lead clients towards successful business outcomes. You will operate as the subject matter expert across Claims Guidance and Claims Operations for one of our product modules, to help ensure EIQ can continuously develop and deliver effective AI powered claims guidance solutions.

What You'll Achieve (Performance Outcomes):

Shape the client experience from data onboarding through implementation and post deployment ramp up and adoption to ensure clients are able to harness the full power of EIQ’s AI Guidance Platform
Provide Product Expert guidance and insights to clients as a trusted advisor to client executive teams while establishing a strategic and actionable Voice of

🎯 Candidate Preparation Guide For Evolutioniq Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Ability to apply complex machine learning and data science to legacy insurance workflows to drive measurable claims optimization.

📋 Preparation Priorities (Key Areas to Clarify):

1. Proposing 'AI magic' without understanding the strict regulatory and actuarial constraints of insurance
2. Focusing purely on model accuracy rather than business adoption and ROI metrics
3. Inability to explain complex technical concepts to non-technical insurance executives

✨ Recommended Role Alignment Hook:

I build predictive models that don't just sit in notebooks, but integrate seamlessly into adjuster workflows to drastically reduce claim duration.

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