Account Executive, Corporate Enterprise

🏢 Extend · 📍 San Francisco, CA 💰 $250,000 - $250,000 / yr

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Position Summary & Responsibilities

About Extend:

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

The Role:

As an Account Executive at Extend, you'll spearhead mid-market & enterprise partnerships with top brands and retailers - both eCommerce and omnichannel merchants. You will have a unique opportunity to play a significant role in driving strategic growth for a Series C startup on an exciting growth trajectory.

This role involves orchestrating internal and external teams to establish long-term relationships with our partners, managing complex engagements, and delivering tailored solutions to meet their needs. We're seeking detail-oriented self-starters who thrive in ambiguous and dynamic environments, possess exceptional problem-solving skills, and excel at building strong relationships.

What You'll Do:

Lead 3-12+ month consultative sales engagements, collaborating with C-level executives and cross-functional project stakeholders.
Cultivate strong external relationships to understand partner needs and develop customized solutions.
Develop and maintain an in-depth knowledge of Extend’s products, services, and eCommerce/Retail trends & KPIs.
Coordinate internal cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams.
Create and deliver customized materials, including financial models, presentations, and commercial agreem

🎯 Candidate Preparation Guide For Extend Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluators strictly test your capability to scale embedded financial products and handle high-volume API integrations seamlessly.

📋 Preparation Priorities (Key Areas to Clarify):

1. Treating risk management and claims processing as an afterthought
2. Slow-moving execution style unsuited for a high-growth insurtech environment
3. Inability to articulate merchant unit economics clearly

✨ Recommended Role Alignment Hook:

I scale embedded financial products that turn checkout protection into a powerful merchant revenue driver.

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