Manager, Analytics Engineering

🏢 Extend · 📍 Remote · 💼 remote 💰 $165,000 - $195,000 / yr

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Position Summary & Responsibilities

About Extend:

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

About the Role:

Extend powers product protection, shipping protection, and warranty programs for hundreds of merchants. The data those programs generate drives pricing and actuarial modeling, risk and loss analysis, fraud detection, product and merchant analytics, and financial and revenue reporting.

The Analytics Engineering team owns the platform behind all of it: the Snowflake warehouse and dbt repository the company reports from, the ingestion that feeds them, and the pipelines and monitoring that keep them running. Analytics, Actuarial, Risk, Fraud, Product, Operations, Finance, Accounting, and Revenue all build on what this team produces.

We’re looking for a Manager, Analytics Engineering to lead that team. You’ll report to our Senior Engineering Manager, Data Engineering. The role is hands-on, leading a remote team of analytics and data engineers.

What You’ll Do:

Manage and grow the team. Hiring, onboarding, career development, and performance.
Set the technical bar and own the dbt repository as a shared platform. Review pull requests, make the architecture calls, and set the standard for tests, documentation, and CI for your team and for every team that ships models into the repo. Partner teams own the business logic in their models; you own the platform a

🎯 Candidate Preparation Guide For Extend Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluators strictly test your capability to scale embedded financial products and handle high-volume API integrations seamlessly.

📋 Preparation Priorities (Key Areas to Clarify):

1. Treating risk management and claims processing as an afterthought
2. Slow-moving execution style unsuited for a high-growth insurtech environment
3. Inability to articulate merchant unit economics clearly

✨ Recommended Role Alignment Hook:

I scale embedded financial products that turn checkout protection into a powerful merchant revenue driver.

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