Analyst III, Product (Remote)

🏢 Ezcaterinc · 📍 Boston, MA · 💼 remote us 💰 $142,000 - $142,000 / yr

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Position Summary & Responsibilities

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

Join us as an Analyst III in our thriving Product Analytics team, where you'll unleash the power of data to fuel innovation. Collaboration is at the heart of what we do, with Product Analytics serving as strategic thought leaders to stakeholders across Product Management, Design, User Research, Engineering, Marketing, Operations, and Finance. You'll be the trusted partner of a skilled peer group, playing a pivotal role in surmounting complex analytical challenges that fortify our product and technology strategies. This role isn't just about data; it's about driving innovation and making a tangible impact.

Data is our compass, guiding every decision, especially within our product endeavors. If you're passionate about funnel analytics, conducting A/B experiments, causal analysis, and delivering insights which manifest in product decisions and customer impact, then we are excited to connect with you.

What You'll Do:

Collaborate closely with senior leaders on exciting business problems, actively shaping the team's strategic direction and focus while driving alignment across Product, Engineering, Design, and Finance.
Analyze all aspects of ezCater’s product and site funnel, identifying points of friction, areas of opportunity, turning your analysis into a prioritized roadmap.
Partner with Product Managers and Engineers to quantify opportunities, define success metrics, and deliver recommendations to be built into the product experience and influence the product strategy.
Design, implement, and review experiments (A/B, multi-armed bandit, etc.) to measure impact and uncover future opportunities for iteration a

🎯 Candidate Preparation Guide For Ezcaterinc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Customer-centric obsession, marketplace dynamics mastery, and collaborative problem-solving within a mature scale-up culture.

📋 Preparation Priorities (Key Areas to Clarify):

1. Exhibiting siloed thinking or throwing other departments under the bus.
2. Relying on ego rather than data and customer feedback to win arguments.
3. Failure to grasp the unique logistical hurdles of business catering and food service tech.

✨ Recommended Role Alignment Hook:

I obsess over marketplace supply-demand loops and customer delight to drive high-frequency repeat usage.

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