Director of Product, Enterprise (Remote)

🏢 Ezcaterinc · 📍 Boston, MA · 💼 remote 💰 $229,000 - $229,000 / yr

⚡ Direct Talent Broker Referral

Why apply through CandidatesReach?

✔ Tailored Executive Endorsement Letter: Highlight your real strengths and verified background directly to hiring leads.

✔ Your Preferred Screening Terms: Choose between a 1-minute quick phone screen or scheduled email calendar.

✔ $500 Cash Hiring Bonus: Receive $500 direct cash reward after 30 days of active employment.

Position Summary & Responsibilities

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

ezCater is looking for a Director of Product Management to lead our enterprise meal solutions - a set of products that lets organizations manage recurring employee meals, food spend, and catering at scale. You'll own the vision and roadmap for building a simple, unified admin experience and a best-in-class recurring meal offering, turning ezCater into the food platform every large company depends on.

What You'll Do:

Own the multi-year vision and roadmap for ezCater's enterprise meal solutions and be accountable for the growth, retention, and activation of our enterprise customer base.
Serve as the executive voice for our enterprise product strategy and its business impact to the executive leadership team.
Set investment priorities across a multi-product portfolio, making the tradeoffs between platform capabilities (SSO, governance, integrations, reporting, etc.) and speed-to-market for new enterprise features.
Direct engineering, design, and data leadership to convert ambiguous enterprise requirements into a coherent, scalable product strategy.
Define the signals, thresholds, and playbooks that flag upsell opportunity, churn risk, and activation gaps and partner with Sales, Implementation, and Customer Success leadership to act on them.
Define the metrics across activation, retention, and customer success that show what's working and what isn't, and translate those insights into a clear narrative and plan.
Lead and develop a multi-pod PM organization, setting direction and ensuring strong execution across the portfolio.

What You Have:

🎯 Candidate Preparation Guide For Ezcaterinc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Customer-centric obsession, marketplace dynamics mastery, and collaborative problem-solving within a mature scale-up culture.

📋 Preparation Priorities (Key Areas to Clarify):

1. Exhibiting siloed thinking or throwing other departments under the bus.
2. Relying on ego rather than data and customer feedback to win arguments.
3. Failure to grasp the unique logistical hurdles of business catering and food service tech.

✨ Recommended Role Alignment Hook:

I obsess over marketplace supply-demand loops and customer delight to drive high-frequency repeat usage.

🔒 Free Candidate Preparation Access

Unlock Preparation Priorities & Alignment Hook

🤝 Talent Broker Referral · $500 Bonus Included

Apply for Director of Product, Enterprise (Remote)

Setup your contact terms & referral note to get recommended directly to the hiring lead at Ezcaterinc.

⚡ Continue with Google (Instant Setup)

or with email

Already have an account? Sign in here