Senior Data Product Manager, Delivery & Fulfillment (Remote)

🏢 Ezcaterinc · 📍 Remote · 💼 remote worldwide 💰 $161,000 - $161,000 / yr

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Position Summary & Responsibilities

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

We are looking for a Senior Data Product Manager to own the data foundation behind how ezCater fulfills and delivers catering orders. Fulfillment is one of the most data-rich and operationally complex parts of our business, spanning demand and capacity signals, partner and driver assignment, pickup and delivery execution, and the events and telemetry generated at every step across internal systems and external delivery partners.

This is a build-from-the-ground-up role on a new, senior-sponsored initiative. You will own the data asset for fulfillment as a product — the canonical model of the domain, the metrics architecture on top of it, and the governed data products and signals that power analytics and the models behind intelligent routing, risk scoring, and service-level decisions. You will own the “what and why,” with engineering and architecture owning the “how.”

You will work alongside a principal product lead for the overall initiative and a dedicated engineering team, and partner closely with delivery operations, analytics, data platform engineering, and data architecture. Your first job is to turn a complex operational domain into a clear, trusted, extensible data foundation that every downstream capability compounds on.

What You'll Do:

Own the fulfillment data asset as a product. Define and continuously refine the vision and strategy for the fulfillment data domain. Treat it as a product with real users, real adoption, and real return — measured against a clear North Star. Connect it to the broader Enterprise Data and company roadmaps.
Own the canonical model and its evolution. Take

🎯 Candidate Preparation Guide For Ezcaterinc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Customer-centric obsession, marketplace dynamics mastery, and collaborative problem-solving within a mature scale-up culture.

📋 Preparation Priorities (Key Areas to Clarify):

1. Exhibiting siloed thinking or throwing other departments under the bus.
2. Relying on ego rather than data and customer feedback to win arguments.
3. Failure to grasp the unique logistical hurdles of business catering and food service tech.

✨ Recommended Role Alignment Hook:

I obsess over marketplace supply-demand loops and customer delight to drive high-frequency repeat usage.

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