Account Manager (Scottsdale, AZ or Austin, TX)

🏢 Filescom · 📍 Austin, TX; Scottsdale, AZ · 💼 remote 💰 $250,000 - $250,000 / yr

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Position Summary & Responsibilities

📍 Location: Old Town Scottsdale, AZ or Downtown Austin, TX - No Remote Candidates
💼 Type: Full-time
💰 Compensation: 110,000 - $250,000 OTE, split 50/50 between salary and commissions (subject to qualifications and experience) + equity + premium benefits

The most valuable relationships in enterprise sales aren’t won once — they’re earned again and again.

As an Account Manager at Files.com, you’ll own renewals and expansions with Fortune 500s, global brands, and fast-scaling enterprises that already trust us with mission-critical workflows. These customers have chosen Files.com to power secure file transfer and automation across their organizations. Your mission is to renew that trust, grow that trust, and turn it into long-term, multi-year partnerships.

This isn’t a “maintenance mode” role. At Files.com, Account Managers are strategic sellers who maximize both the revenue and the quality of revenue from existing customers. You’ll drive renewals, structure expansions that touch multiple teams and departments, and shift customers into the long-term contracts that stabilize our business and theirs. Every conversation you lead will be meaningful, high-impact, and career-defining.

You’ll sell boldly, backed by a product you can be proud of and an engineering team that delivers at speed. You’ll learn how to expand accounts strategically, deepen customer reliance on Files.com, and turn single contracts into enterprise-wide relationships. And you’ll do it all as part of a high-performing, in-office team that sets the standard for excellence in renewal sales.

This isn’t just another account management job. This is where you turn renewals into growth engines — and build the kind of skills and track record that set elite sellers apart.

🎯 Candidate Preparation Guide For Filescom Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating obsession with high-performance file transfer infrastructure, enterprise security compliance, and frictionless self-serve SaaS growth.

📋 Preparation Priorities (Key Areas to Clarify):

1. Handwaving security vulnerabilities, compliance frameworks (SOC2, HIPAA), or data residency requirements.
2. Lacking systems-level understanding of high-throughput data transfer bottlenecks and cloud storage cost optimization.
3. Proposing bloated, high-friction sales cycles for a product that thrives on self-serve velocity.

✨ Recommended Role Alignment Hook:

I build bulletproof, high-performance file infrastructure that satisfies paranoid enterprise security teams while delivering frictionless self-serve adoption.

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