Filson Seasonal Retail Sales Associate - Naperville
Position Summary & Responsibilities
Seasonal Retail Sales Associate
In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.
Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.
A Seasonal Sales Associate is responsible for supporting the Team through peak business times for a temporary predetermined amount of time. They will support the store business with personal selling achievements and the store's day-to-day operations. The Filson brand is built on a reputation of excellent product quality, performance and associate knowledge, and this position serves to provide exceptional customer service and team empowerment.
What you'll do:
- Ensure consistent Filson Way Guest Experience standards are met.
- Ensure Visual and Operational Standards are met.
- Greeting guests, answering phones, engaging guests daily.
- Gift Wrapping, as needed.
- Support the team during peak holiday months, November - January
- Achieve daily and weekly selling goals
- Occasionally support store events (in-store or offsite) outside of store posted operating hours, if needed
- Keeping all areas of the store clean, presentable, and stocked; perform duties related to opening and closing the store
- Processing shipments, packing orders and other operational requirements as needed, including refilling sizes and backstock
- Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within.
- Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within
- Availability to include either/and/or days, nights and weekends as needed for the business.
- Must be available to work during the weeks of Thanksgiving and Christmas
- Temporary position, could end on or before the seasonal holiday pe
Key Role Competencies & Evaluation Highlights
Evaluating deep reverence for heritage brand preservation paired with modern, scalable omnichannel retail and supply chain strategies.
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