Partnership Success Manager

Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies, Finix processes tens of billions of dollars annually both in-store and online. Finix was founded in 2015 and is headquartered in San Francisco.

 

To date Finix has raised over $200M, including a $75M Series C led by Acrew Capital and Lightspeed Venture Partners and backed by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others

Finix is seeking a Partnership Success Manager to own the health, growth, and productivity of our partnerships after they're signed. While our Strategic Partnerships Managers focus on sourcing and closing, you'll take the baton at close and turn those relationships into a reliable, scaling source of qualified pipeline and revenue.

You'll be the day-to-day owner of our partner portfolio, responsible for onboarding partners, driving Sales Accepted Opportunities (SAOs), and keeping partners engaged and productive. This role is ideal for someone highly organized, relationship-driven, and energized by operational execution, comfortable managing many partners at once and obsessive about follow-through.

📋 Preparation Priorities (Key Areas to Clarify):

• 1. Blaming past cross-functional partners or management for project failures.
• 2. Showing an aversion to getting hands-on with tactical execution ('that's below my pay grade').
• 3. Lack of familiarity with modern API design or SaaS business models.

✨ Recommended Role Alignment Hook:

I've consistently scaled high-throughput systems and operational workflows by treating internal complexity as my problem to solve, not the customer's.