Customer Pickup Associate

🏢 Fourhands · 📍 Austin, TX
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Position Summary & Responsibilities

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. 

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

We are looking for a dependable and detail-oriented Customer Pickup Associate to join our warehouse team. You’ll play a key role in creating a positive experience for our customers by ensuring orders are accurate, well-prepared, and safely loaded.

In This Role

  • Pick and stage orders for customer pickup 
  • Load and unload container and or trucks
  • Load product safely into customers' vehicles
  • Stage and organize customers invoices
  • Scan inventory into correct storage locations
  • Transfer finished materials to designated areas within the warehouse
  • Identify items on all paperwork, including customer orders, labels, manifests, packing lists, stock receipts, and bills of lading
  • Maintain a safe, organized, and clean work environment, adhering to safety protocols and company policies
  • Meet productivity requirements as needed
  • Other duties as assigned, in accordance with training and qualifications
  • Uphold the Core Values and be a valuable member of the Four Hands Team
    • Be open and honest
    • Reach for excellence
    • Act with responsibility
    • Value the whole person
    • Enjoy the journey

The Ideal Person

  • 1+ year of experience in warehouse/distribution center operations
  • High school diploma or GED required
  • Basic computer skills, including familiarity with warehouse management systems, Microsoft Excel, PowerPoint, and Outlook
  • Physical ability to lift up to 50 lbs independently and maneuver items up to 225 lbs with assistance
  • Comfortable with continuous walking, standing, stooping, bending, pushing, and reaching for up to 8 hours per day in a warehouse environment
  • Willingness to work overtime
🎯 Candidate Preparation Guide For Fourhands Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Focuses on high-aesthetic supply chain execution, cross-functional collaboration between design and logistics, and scalable operational leadership in global home furnishings.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Treating supply chain purely as a back-office function without commercial awareness.
  • 2. Inability to handle rapid shifts in design trends and demand forecasting.
  • 3. Poor cross-functional empathy between creative teams and operational units.
✨ Recommended Role Alignment Hook:

I optimize global supply chains to support rapid design innovation, balancing aesthetic vision with rigorous operational efficiency.

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