Site Reliability Engineer

🏢 Gamma · 📍 San Francisco · 💼 onsite · ⏰ FullTime

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Position Summary & Responsibilities

About the role

Gamma's infrastructure needs to be rock-solid for millions of daily users while enabling our engineering teams to ship fast. You'll own the operational health of our full backend platform, building automation and tooling that improves reliability and partnering with engineering to design systems that are observable, resilient, and easy to operate. Your work directly impacts every Gamma user's experience.

This is a high-impact role where you'll balance reliability with velocity, knowing when to move fast and when to prioritize stability. You'll lead incident response, drive systemic improvements, and help shape how Gamma scales to serve its next 100 million users.

Our team has a strong in-office culture and works in person 4–5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.

What you'll do

Own the reliability, availability, and performance of Gamma's production systems across our AWS infrastructure
Build observability infrastructure from the ground up: metrics, logging, tracing, and alerting that give the team genuine visibility into system health before users feel the impact
Design and ship automation that reduces toil, makes deployments safer, and gets us back on our feet faster when things go wrong
Lead incident response and blameless post-mortems, then follow through on the systemic fixes that keep the same issues from coming back
Partner with engineering teams on architecture reviews, SLO and SLI design, and reliability best practices that scale with the product
Manage and optimize our compute, networking, databases, and managed services

What you'll bring

5+ years in site reliability engineering, DevOps, or systems engineering with deep, hands-on AWS expertise
Strong programming skills in Python, Go, or TypeScript/Node.js, applied to building r

🎯 Candidate Preparation Guide For Gamma Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluators strictly measure design-forward product sense, exceptional taste, and the ability to turn complex constraints into ultra-clean, intuitive user experiences.

📋 Preparation Priorities (Key Areas to Clarify):

1. Using corporate, bureaucratic product jargon instead of focusing on clean execution and user delight
2. Showing defensive reactions when your past design or technical decisions are aggressively cross-examined
3. Lacking hands-on familiarity with modern generative or AI-assisted content workflows

✨ Recommended Role Alignment Hook:

I built my career at the intersection of rigorous engineering and radical simplicity, and I am obsessed with how Gamma is redefining what a blank canvas can do.

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