Staff Engineer (Backend, DevOps, Infrastructure)

🏢 Zuma · 📍 San Francisco Bay Area · 💼 hybrid · ⏰ Full-Time
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Position Summary & Responsibilities

About Zuma
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers.

Zuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC’s former COO, Qasar Younis.

As a Staff Engineer, you will:
Help define how humans collaborate with intelligent systems in one of the largest and most underserved industries in the world: property management.

You’ll shape the technical foundation of a platform that is not just supporting human workflows, but executing them autonomously through AI agents. This is a rare opportunity to influence how an entire industry evolves, building tools that transform repetitive operational tasks into seamless, intelligent experiences.

Your work will directly contribute to how trust is built between humans and machines, how operations scale without added headcount, and how residents and staff experience a new, AI-powered standard of service.

We’re not just building software we’re designing AI that people want to work with. Delightful, trustworthy, and deeply effective.

Join us to help lead the AI revolution in mu
🎯 Candidate Preparation Guide For Zuma Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Testing rapid execution speed, consumer marketplace dynamics intuition, and extreme ownership in high-growth startup phases.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Requiring excessive hand-holding, micro-management, or rigid corporate structures.
  • 2. Failing to balance speed-to-market with long-term product maintainability.
  • 3. Showing inflexibility when pivoting strategies based on real-time market feedback.
✨ Recommended Role Alignment Hook:

I thrive in hyper-growth environments, turning ambiguous marketplace challenges into fast, scalable revenue drivers.

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