Program Manager, Business Operations

🏢 Gridware · 📍 San Francisco, CA · 💼 hybrid · ⏰ Full-Time 💰 $120,000 - $140,000 / yr

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Position Summary & Responsibilities

About Gridware

Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io.

Role Description

As a Program Manager in Business Operations at Gridware, you'll lead company-wide initiatives spanning growth, field operations, and product and device operations.. You'll bring structure to ambiguous, high-stakes work by aligning stakeholders, sequencing the work, and keeping leadership clear on progress, risks, and decisions. You should be equally comfortable working through operational details with your program peers as you are presenting a recommendation to technical leaders. This role reports into Business Operations and partners closely with Engineering, Product, Customer Success, Finance, and Legal.

🎯 Candidate Preparation Guide For Gridware Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Gridware evaluates candidates on hardware-software integration resilience and the ability to design ruggedized, low-power IoT systems that survive extreme field conditions.

📋 Preparation Priorities (Key Areas to Clarify):

1. Designing solely for ideal laboratory conditions without accounting for thermal swings, moisture, and power loss
2. Showing impatience or lack of appreciation for utility-grade compliance and safety regulations
3. Lack of end-to-end debugging experience spanning firmware, enclosure, and cloud backend

✨ Recommended Role Alignment Hook:

I build resilient, low-power edge systems designed to survive extreme environments and deliver zero-failure telemetry to critical infrastructure operators.

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