Enhanced Due Diligence Investigations Analyst

🏢 Gusto · 📍 Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid · 💼 hybrid 💰 $89,165 - $89,165 / yr
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Position Summary & Responsibilities

 


About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Gusto is seeking a Senior Enhanced Due Diligence (EDD) Investigations Analyst to support our Financial Crime Compliance (FCC) program. This is an individual contributor role within the EDD Investigations team, focused on conducting the most complex due diligence reviews to identify, assess, and mitigate regulatory, financial crime, and reputational risk.

In this role, you will independently perform in-depth EDD investigations for the highest-risk customers and most complex entity structures, using a combination of human judgment, open-source intelligence, and AI-enabled tools. You will provide specialized risk analysis to internal partners and make well-supported recommendations on onboarding, monitoring, and exit decisions, balancing regulatory obligations and customer experience.

EDD at Gusto presents unique and intellectually engaging challenges. Our platform supports hundreds of thousands of small businesses across diverse industries, ownership structures, and geographies, which means no two investigations look exactly alike. From onboarding through ongoing monitoring, you’ll work through nuanced risk profiles and layered entity structures that require rigor, sound judgment, and adaptability. This role is ideal for someone who can balance a high volume of reviews with deep, independent investigati

🎯 Candidate Preparation Guide For Gusto Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Complex regulatory domain expertise, financial accuracy, empathetic employee experience, and collaborative craftsmanship.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Treating financial or payroll data structures casually, missing edge cases in state, time zones, or tax laws.
  • 2. Exhibiting arrogance toward non-technical stakeholders or regulatory partners.
  • 3. Writing fragile codebases that lack automated testing, audit trails, and immutability where needed.
✨ Recommended Role Alignment Hook:

I build human-centric financial infrastructure that automates complex compliance so small businesses can focus on their people.

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