Enterprise Application AI Engineer

🏢 Gusto · 📍 San Francisco, CA - Hybrid · 💼 hybrid 💰 $185,000 - $205,000 / yr
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Position Summary & Responsibilities

 


About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

As the Enterprise Applications AI Engineer, you will lead the integration of AI and automation across Gusto’s enterprise applications ecosystem, transforming how internal systems connect, communicate, and operate. Sitting within the IT and Enterprise Applications organization, you will partner closely with Product, Engineering, Finance, People Tech, and Operations to bridge business needs with AI driven solutions. You will act as the connector between business requirements and AI frameworks, designing Model Context Protocols (MCPs) and AI agents that make enterprise workflows smarter, faster, and more autonomous. In line with Gusto’s FY26 Enterprise Systems strategy, you will help shift our ERP and Finance systems from reactive workflows to predictive, context aware, and self improving platforms, while ensuring security, compliance, and measurable impact. This role combines hands-on technical execution with strategic systems thinking, using integration fluency, AI literacy, and business empathy to create the connective tissue that allows AI to seamlessly augment enterprise operations.

About the Team:

This role will report to the Enterprise AIT team, a group focused on driving the intelligent transformation of Gusto’s enterprise systems. The Enterprise AIT team is responsible for integ

🎯 Candidate Preparation Guide For Gusto Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Complex regulatory domain expertise, financial accuracy, empathetic employee experience, and collaborative craftsmanship.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Treating financial or payroll data structures casually, missing edge cases in state, time zones, or tax laws.
  • 2. Exhibiting arrogance toward non-technical stakeholders or regulatory partners.
  • 3. Writing fragile codebases that lack automated testing, audit trails, and immutability where needed.
✨ Recommended Role Alignment Hook:

I build human-centric financial infrastructure that automates complex compliance so small businesses can focus on their people.

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