Customer Account Manager - Strategic - West

🏢 Hackerrank · 📍 Remote in San Francisco Bay Area, Los Angeles, San Diego, Seattle, New York · 💼 remote 💰 $200,000 - $250,000 / yr

⚡ Direct Talent Broker Referral

Why apply through CandidatesReach?

✔ Tailored Executive Endorsement Letter: Highlight your real strengths and verified background directly to hiring leads.

✔ Your Preferred Screening Terms: Choose between a 1-minute quick phone screen or scheduled email calendar.

✔ $500 Cash Hiring Bonus: Receive $500 direct cash reward after 30 days of active employment.

Position Summary & Responsibilities

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.

Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.

People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.

About the role

We’re hiring an Enterprise Customer Account Manager who will own relationships with some of our most strategic customers. You’ll guide them through every stage of their journey – from adoption to expansion - driving measurable business impact and long-term success. This role blends strategy, execution, and relationship depth: you’ll act as the captain for your accounts, orchestrating internal and customer teams, solving challenges, and ensuring every customer achieves tangible outcomes with HackerRank.

We are seeking candidates based in a major metro area with convenient access to a major airport. Preferred locations include the San Francisco Bay Area, Los Angeles, Seattle, and New York City.

Candidates based in the San Francisco Bay Area are welcome to work from our office on a flexible basis, with no set in-office schedule required.

What you’ll do

Maintain full functional and process knowledge of HackerRank products and services as well as market awareness and knowledge of competitive threats.
Own and manage your Book of Business (BoB) - driving adoption, retention, and expansion across enterprise customers through deep partnership and measurable outcomes.
Develop and execute account strategies that connect customer objectives with HackerRank’s mission, ensuring long-term value realization and growth.
Build trusted relationships with executive sponsors and technical leaders, embedding HackerRank into their hiring and

🎯 Candidate Preparation Guide For Hackerrank Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluators heavily test your technical depth, data-driven approach to developer productivity, and ability to scale enterprise-grade SaaS ecosystems.

📋 Preparation Priorities (Key Areas to Clarify):

1. Proposing overly complex assessment models that create high candidate friction
2. Hand-waving technical architecture questions or lacking system design depth
3. Failure to understand the nuances of bias reduction in technical screening

✨ Recommended Role Alignment Hook:

I scale technical hiring platforms that accurately measure engineering talent while prioritizing an elite candidate experience.

🔒 Free Candidate Preparation Access

Unlock Preparation Priorities & Alignment Hook

🤝 Talent Broker Referral · $500 Bonus Included

Apply for Customer Account Manager - Strategic - West

Setup your contact terms & referral note to get recommended directly to the hiring lead at Hackerrank.

⚡ Continue with Google (Instant Setup)

or with email

Already have an account? Sign in here