IT Engineer
Position Summary & Responsibilities
Who We Are
HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates.
We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless.
We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset.
By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work.
Join us as we reinvent work, so people everywhere can do their best work.
About the Role
We are seeking an experienced IT Engineer to own and enhance the technology experience within HP IQ. This role combines traditional IT operations, SaaS administration, endpoint management, and infrastructure support with a strong focus on automation, scalability, and employee experience.
The ideal candidate is a hands-on problem solver who thrives in fast-paced startup environments, takes ownership of systems and processes, and proactively identifies opportunities to improve tooling, security, and operational efficiency. You will serve as a technical escalation point for the IT Support team while helping shape the future of our internal technology stack.
What you might do
- Manage and administer core business platforms including Google Workspace, Microsoft 365, Okta, Slack, and other SaaS applications.
- Ensure employees have a seamless and productive technology experience across all systems and devices.
- Evaluate, implement, and optimize tools and workflows that improve employee productivity and reduce operational friction.
- Develop and maintain IT documentation, standards, processes, and knowledge base content.
- Manage Windows and macOS environments, including device provisioning, configuration, security, lifecycle management, and support.
- Leverage HP enterprise IT tools and technologies to manage hardware inventory, deployment, and device health.
- Partner with Security and Engineering t
Key Role Competencies & Evaluation Highlights
Measures analytical precision, strategic intellect in high-performance intelligence or tech consulting, and rapid problem decomposition.
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