Field Service Engineer

🏢 Hyliion · 📍 Austin, Texas, United States · 💼 onsite

⚡ Direct Talent Broker Referral

Why apply through CandidatesReach?

✔ Tailored Executive Endorsement Letter: Highlight your real strengths and verified background directly to hiring leads.

✔ Your Preferred Screening Terms: Choose between a 1-minute quick phone screen or scheduled email calendar.

✔ $500 Cash Hiring Bonus: Receive $500 direct cash reward after 30 days of active employment.

Position Summary & Responsibilities

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy.

Job Purpose

The Field Service Engineer will supervise the onsite installation of the KARNO™ Power Module at customer sites, and lead the commissioning, maintenance, troubleshooting, and on-site customer support for the successful deployment of the KARNO Power Modules. This position is part of Hyliion's field service organization, which supports KARNO installations across the United States. Current deployments are primarily in defense and data center applications. The position begins with a training period of approximately three to four months in Milford, OH, working alongside the research, development, and engineering teams as KARNO units are built and serviced during final testing, including training on heat engine fundamentals, PLCs, HMIs, and advanced control systems. The position then transitions to field installation, commissioning, and long-term on-site support at customer locations, initially across the West Coast and expanding to other regions as the installed base grows.

AI at Hyliion

At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world.

Duties and Responsibilities

Provide on-site maintenance, troubleshooting, and break-fix support for deployed KARNO units, with remote support from the engineering team.
Diagnose issues using remote monitoring systems and troubleshooting logs.
Troubleshoot controls, instrumentation, and high-voltage electrical system issues.
Supervise installation work at customer sites and provide the required technical support.
Serve as the primary customer-facing technical contact during installation and support engagements.
Complete required checklists, service reports, restart logs, and product issue logs.
Work with the Engineering, Manufacturing, and Operations teams to communicate field issues, troubleshoot problems

🎯 Candidate Preparation Guide For Hyliion Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating sustainable powertrain innovation, electromechanical engineering depth, and commercialization strategies for the heavy-duty commercial vehicle market.

📋 Preparation Priorities (Key Areas to Clarify):

1. Ignoring the total cost of ownership (TCO) calculus that drives commercial fleet purchasing decisions.
2. Showing weak cross-disciplinary collaboration between software teams and heavy mechanical engineers.
3. Presenting overly idealistic green tech theories without a grasp of real-world energy grid and fueling infrastructure limitations.

✨ Recommended Role Alignment Hook:

I engineer practical, electrified powertrain solutions that significantly lower emissions while protecting fleet operators' bottom line.

🔒 Free Candidate Preparation Access

Unlock Preparation Priorities & Alignment Hook

🤝 Talent Broker Referral · $500 Bonus Included

Apply for Field Service Engineer

Setup your contact terms & referral note to get recommended directly to the hiring lead at Hyliion.

⚡ Continue with Google (Instant Setup)

or with email

Already have an account? Sign in here