Director

🏢 Ideo · 📍 Shanghai, China

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Position Summary & Responsibilities

Come create impact with us.

IDEO Shanghai is looking for a Chinese/English bilingual Director who will contribute to leading world-class design through craft leadership, working closely with our clients to explore new ways of collaborating, and support his or her leadership team by providing support in delivering on IDEO Shanghai’s business strategy.

Why is this role important for IDEO’s work?

You will be part of IDEO Shanghai’s leadership team in a variety of capacities including business development, mentoring, brand building, and craft excellence. You will make the biggest impact by developing, managing and executing a business development strategy that capitalizes on the range of product opportunities in the market, as well as ensuring that IDEO’s design capabilities are properly represented to meet and exceed the client’s needs and expectations. Your skill set is critical to our work because you have the ability to cultivate client relationships and support the development of world-class designers.

Once here you will:

Create and lead new collaborations with our client partners on a long-term basis.
Designing new ways in which IDEO can deliver value and inspire the Chinese market.
Partner with Enterprise leaders in developing business opportunities
Support the development of portfolio strategy, including but not exclusive to network building, client engagement strategy, portfolio message, and offer development.
Support project work throughout the year by bringing in the client's perspective and contributing to project content development.
Recommended approach for proactive network development / engagement to the target audience

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse challenges for our clients and the organization, alongside thoughtful individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

Relevant experience and mindset:

Strong Chinese (native) and English verbal and written skills.
Experience working in a creative co

🎯 Candidate Preparation Guide For Ideo Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating human-centered design capabilities, collaborative synthesis of ambiguous problems, and the humility to prototype and fail fast.

📋 Preparation Priorities (Key Areas to Clarify):

1. Being overly attached to one's own ideas rather than embracing team iteration and user feedback.
2. Approaching design through a purely aesthetic lens without grounding it in rigorous behavioral insights and business viability.
3. Arrogance or lack of self-awareness during collaborative workshop or critique rounds.

✨ Recommended Role Alignment Hook:

I leverage human-centered design to cut through ambiguity, translating deep user empathy into tangible, game-changing prototypes.

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