Strategy and Organisational Design Director
Position Summary & Responsibilities
Strategy and Organisational Design Director— IDEO London
In a Nutshell
IDEO London is looking for a Strategy and Organisational Design Director who understands that strategy without activation is just intention — and that the gap between ambition and reality is where organisations most need a thinking partner.
This is a senior role for someone who reads organisations the way a designer reads a brief: with curiosity about what's really going on beneath the surface, and with a clear instinct for where the real levers for change are. You understand how systems work — how structure, incentives, culture, and leadership interact to make or break a strategy — and you know how to work with those forces rather than against them.
When organisations are navigating something genuinely hard or new — adapting to AI, restructuring how decisions get made, building new capabilities, shifting culture, or figuring out what to stop doing — they don't need more frameworks or slides. They need someone who can help them see the system clearly, make honest choices, and design a path forward that will actually stick. And they need the confidence to act.
You'll spend most of your time leading complex client engagements, particularly in our Health portfolio, directing multidisciplinary teams and building trusted relationships with senior leaders. Alongside that, you'll help build something: IDEO London's strategy and organisational design practice, at a moment when the studio is intentionally investing in depth, expertise, and the kind of work that moves organisations forward rather than producing reports about them.
About IDEO London:
We’re a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we’ve partnered with clients to innovate in healthcare, financial services, mobility, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact across our communities in the UK, US and Asia.
Why is this role important for IDEO's work?
Organisations today are facing increasing pressure to evolve: adapting to new technologies, shifting customer expectations, changing workforce dynamics, and growing complexity across systems and markets. Strategy alone is not enough. Organisations need support translating ambition into the structures, behaviours, capabilities, and way
Key Role Competencies & Evaluation Highlights
Evaluating human-centered design capabilities, collaborative synthesis of ambiguous problems, and the humility to prototype and fail fast.
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