Application Manager

Application Manager

Location - Windsor / Edinburgh, UK

Type of Work -  Office based

Team Intro

The Applications Manager is the lead member of the InterSystems Implementation team. This team plays a lead role in the implementation of the TrakCare solution. The Applications Team contributes to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation training and change request testing.

The Applications team act as an “expert” product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.

The Application Manager will head up the pool of Applications Analysts. The role will provide senior, dynamic leadership to all implementation staff members. He or she will, in the pre-sale and early post-sale stages of all engagements, direct, coordinate and oversee any necessary implementation input to the proposal in conjunction with the Bid Management team. This will include the overall Line Management responsibility for the department, including overall practice development, ensuring the right mix of skills and competencies are available to support current and planned engagements, conducting appraisals and performance reviews, allocating staff to support sales proposals and working with PMs to staff project teams.

Key Responsibilities  

• Provide strong, dynamic Leadership to all staff in the Applications team across all functional aspects.
• Lead adoption of ARIES with AI for all agreed implementation agentic use cases.
• Work with the Project Manager to ensure complete staffing of projects.
• Be respected and viewed as an authority by all Implementation staff, even though he or she may not be the expert in all areas.
• In conjunction with the Project Manager, ensure that the right Applications resources are allocated at the right time, resolving any priority conflicts. Manage and plan the future resource requirements of the department.
• Develop the skills and efficiency of the Applications Analysts including the cross skilling of staff.
• Contribute to the content and promote the use of the ISC Toolkit.
• Actively participate in critical investigations, as appropriate.<

• 1. Hand-waving through edge cases, scalability bottlenecks, or data corruption recovery scenarios.
• 2. Showing an exclusive preference for rapid, messy prototyping over robust, highly maintainable enterprise architecture.
• 3. Lacking foundational understanding of healthcare data standards or heavy-duty enterprise backend systems.

I design and maintain uncompromising, high-performance data architectures that power mission-critical healthcare and financial systems 24/7/365.