Application Specialist

🏢 Intersystems · 📍 Edinburgh, UK; Windsor, UK · 💼 onsite

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Position Summary & Responsibilities

Application Specialist

Location – Edinburgh/ Windsor, UK

Type of Work – Office based

Team Intro

The Application Specialist will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The Application Specialist will become an “expert” product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal product release cycle. The Application Specialist must be available to visit customer sites and may be assigned to projects that require regular travel with the possibility of spending up to 5 days away from home each week.

The Application Specialist will act in accordance with the latest version of the InterSystems ARIES Customer Engagement Methodology, which will be modified from time to time as part of our ongoing culture of continuous improvement.

Experience/Qualification Required

Excellent communication skills and experience of conducting customer training, workshops and/or presentations
Excellent consultative skills ability to articulate and communicate ideas
Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
Experience implementing software solutions
Experience contributing to a multi-disciplined team
Experience with writing functional documents
Experience of business process mapping
Knowledge of Information Systems

Education & Training

University degree or equivalent work experience
Laboratory background highly desirable

AI Competencies

Awareness of AI concepts and their application within healthcare information systems, clinical workflows and laboratory environments
Interest in keeping up to date with developments in healthcare AI

🎯 Candidate Preparation Guide For Intersystems Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Testing uncompromising architectural rigor, high-performance data management capabilities, and deep respect for mission-critical, zero-downtime environments.

📋 Preparation Priorities (Key Areas to Clarify):

1. Hand-waving through edge cases, scalability bottlenecks, or data corruption recovery scenarios.
2. Showing an exclusive preference for rapid, messy prototyping over robust, highly maintainable enterprise architecture.
3. Lacking foundational understanding of healthcare data standards or heavy-duty enterprise backend systems.

✨ Recommended Role Alignment Hook:

I design and maintain uncompromising, high-performance data architectures that power mission-critical healthcare and financial systems 24/7/365.

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