Solutions Engineer, AI

🏢 Jobs Valence · 📍 New York, New York · 💼 hybrid · ⏰ FullTime

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Position Summary & Responsibilities

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.

Learn more about our work with Microsoft: Valence Brings AI Coaching More Deeply Into the Flow of Work with Microsoft 365

Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.

And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.

The Role

This role will lead enterprise solutions for Nadia, our AI coach, by adapting and delivering tailored implementations for complex customer environments. You will design, implement, and evaluate high-impact workflows (prompts, memory and knowledge patterns, coaching flows), balance bespoke and reusable architectures, and build the tooling and evaluation discipline that let us scale enterprise AI deployments. This role sits at the heart of Valence. You will collaborate closely with Product, AI Research/Applied AI, and Engineering to ensure our most advanced enterprise AI systems are safe, performant, and aligned with real user outcomes. This is a hybrid role that combines product sense, technical grounding, and strong delivery instinct. It is ideal for someone who loves to build, ship, and iterate.

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Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assessing community-building acumen, professional networking dynamics, and dedication to expanding economic opportunity and career mobility.

📋 Preparation Priorities (Key Areas to Clarify):

1. Treating diversity, equity, and inclusion initiatives as a superficial checkbox exercise.
2. Lacking a concrete framework for measuring community engagement and platform value.
3. Showing cynicism regarding the potential of tech-enabled professional networks.

✨ Recommended Role Alignment Hook:

I am driven by the mission to unlock professional mobility and economic power by building ecosystems that connect overlooked talent with transformative opportunities.

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