Maintenance Technician
Position Summary & Responsibilities
About Kasa
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
Location: Chicago, Illinois
Time Commitment: Part-Time
Anticipated Schedule: Flexible - including weekends, and holidays
The Role
We are looking to add a highly motivated individual to join our Portfolio Operations team. As a Maintenance Technician, you will have end-to-end ownership over the on-the-ground operations for Lakeshore Chicago. This will include physical and technical challenges, while also being the face of Kasa on the ground.
In this role, you will report to the Operations Manager and work closely with both the Property Operations support team and our Guest Experience team. It takes a special person to oversee this property and we hope you're excited by the challenge!
About the Team
This role is in our Central Portfolio Operations department. Our mission is to ensure our guests have a seamless in-unit experience. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.
Day in the life of a Kasa Maintenance Associate
Like many operations roles, there is no ‘typical day'. Your role will invo
Key Role Competencies & Evaluation Highlights
Evaluates extreme ownership, operational hustle in ambiguous hospitality-tech environments, and the ability to scale processes without breaking quality.
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