Operations Associate, Bal Harbour

🏢 Khaite · 📍 Bal Harbour, Florida

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Position Summary & Responsibilities

ABOUT KHAITE

KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast. Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease.

Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details.

ABOUT THE OPPORTUNITY

KHAITE is looking for an Operations Associate to join our team for our new store opening in Bal Harbour.

The Operations Associate plays a critical role in supporting the seamless execution of daily store operations while upholding the elevated service standards of a luxury retail environment. This position is responsible for ensuring operational excellence across inventory management, omni-channel fulfillment, and internal communication, ultimately supporting an exceptional client experience.

ESSENTIAL DUTIES & RESPONSIBILITIES

Omni-Channel Fulfillment

Execute timely and accurate fulfillment of all omni-channel orders—initiated from your home store and all other locations and channels—ensuring the designated cut-offs are met for each and orders are prepared with precision and aligned with brand presentation standards and packaging guidelines
Monitor order flow and proactively escalate any delays or discrepancies
Partner with Management and Client Advisors to prioritize urgent or high-value client requests

Inventory & Stock Management

Ensure stockroom is maintained to the highest standards—clean, organized, and optimized for selling efficiency
Support shipment processing and integrity, including receiving, unpacking, ticketing, and organization of merchandise
Execute all transfer directives with a strong sense of urgency and precision, consistently meeting established timelines while responding to inter-store transfer reque

🎯 Candidate Preparation Guide For Khaite Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluates a pristine aesthetic sensibility, luxury market awareness, and the operational agility required to sustain high-end fashion standards.

📋 Preparation Priorities (Key Areas to Clarify):

1. Treating luxury retail or design as mass-market fast fashion with higher price tags
2. Showing a lack of meticulous attention to detail in portfolio or presentation
3. Displaying inflexibility regarding the fast-paced, high-standard demands of a luxury house

✨ Recommended Role Alignment Hook:

I champion modern luxury storytelling by pairing uncompromising aesthetic standards with rigorous commercial execution.

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