Temporary Full-Time Client Advisor, South Coast Plaza
Position Summary & Responsibilities
ABOUT KHAITE
KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast. Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease.
Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details.
ABOUT THE OPPORTUNITY
We are looking for a Temporary Full-Time Client Advisor (Maternity Leave Coverage) to join our South Coast Plaza store team.
As a Client Advisor, you will be an ambassador of the brand, ensuring that every client is treated according to the KHAITE standards. You will strive to discover your clients and their every need, and to guide them across all categories of the brand. You will proactively reach out to your clients on a consistent basis in order to achieve individual and team goals.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Achieve individual and team objectives, be accountable for sales results and support the team in their sales
- Welcome every client and enhance their experience, advise Clients across the brand and all product categories
- Demonstrate strong commercial mindset and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new clients and build long term Client relationships
- Develop the highest standards of brand and product knowledge
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Respect KHAITE brand standards in terms of grooming and behavior
- Demonstrate a thorough understanding of the company’s policies
- Depending on specific store needs, additional responsibilities could include: working with stock and store operations, visual merchandising, after-sales
SKILLS & REQUIREMENTS
Interpersonal Skills:
Key Role Competencies & Evaluation Highlights
Evaluates a pristine aesthetic sensibility, luxury market awareness, and the operational agility required to sustain high-end fashion standards.
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